I think that these two results are inter-related. This is because it is likely that it is because more people are calling the SOS for help on their money-related problems, and hence fewer people die as their problems are shared with and hopefully solved by the SOS. However, according to a Today article, the number of calls received by the SOS are still worrying. This is because those with such financial problems usually possess "medium to high suicide risk" and hence even thought the SOS can get in touch with them, they are still very likely to commit suicide anytime and their conditions are extremely unstable. Furthermore, the SOS also said that the callers are also "particularly difficult to engage because their urgent need is for fresh funds to service their loans". Therefore, that is their main aim, not to seek comfort and encouragement. There is not much that the SOS can do to help them. In the end, the SOS still has to refer the callers to other community resources for additional help.
Again, this is the common lesson that is taught all over and over again but no one seems to listen. "Once bitten, twice shy" does not seem to apply to anyone anymore.
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